As a team leader don’t always assume

that your team members actually understand things

around culture and - yeah don’t make the assumption

that they know how certain cultures work

if you want to put it that way.

I had a scenario, just two weeks ago,

we were talking about a particular

incident that had happened.

For the first time I realised that

one of my teachers in my team, she had no idea

that a particular way of dealing with something

was done in that manner.

We were then able to explain

to this teacher that actually for the Islanders

and this in particular

is the group we were talking about,

this is how you’d approach it and this is

how you would do it. “Oh, I never knew that.”

Don’t assume.

We also have all of the bilingual tutors.

So what they did was they organised a staff meeting

and they got some of these bilingual tutors along

to tell their story of where they came from,

and what it was like for them,

even as a child or an adult or whatever.

And at that stage we also had a teacher on staff

who was a refugee, came here as a refugee.

She created a big book for the staff

and we could use that throughout the class.

I unfortunately (we’ve had several),

but the one in particular one that sticks in my mind,

I actually wasn’t there for it, which was quite sad.

But the amazing thing was, within a couple of days

I felt like I had been there -

because people had talked about it.

From my understanding there were many

wet eyes that day.

But it doesn’t change the way people

think about that person.

I think what it does it brings

those people closer together.

Because those people are still the same people

even though they've got a story to tell,

and we shouldn’t change towards them

because of that.

They have this wonderful rich story to tell

and I think it just brings us closer together.

So I think that’s just one way that we’ve managed to

get the staff to engage and to understand that

we all have a story but we can

all still come together as one.

Talk to people, get to know them,

get alongside them, get off your backside,

and be proactive. Because it’s all very well

you can have whatever you want on a piece of paper

but at the end of the day you’ve got to get out there

where the rubber meets the road.

We’ve done it as a school, we’ve done it collectively,

we’ve done it through maths evenings.

You know, making them really interactive,

hands on, fun, activating a passion for something -

people don’t always have a passion for something,

you’ve got to plant the seed.

Then it’s up to other people to water it,

and then hello, you’ve got it.

We’ve had what I call the Muslim hangi.

I never thought in my whole lifetime

I would ever see a Muslim hangi.

A lot of thought and care went into

how can we incorporate Muslims

into our hangi because we didn’t want the segregation.

So we utilised the resources,

which were people that we had,

we talked to them about it,

how can we make this happen.

We just, when it came to the meal preparation and that,

everybody that was in there preparing,the Europeans -

they didn’t just suddenly disappear

so the Muslims could do their thing, no they stayed.

Out of respect, and as a part of it

so the Muslims did what they needed to do

for the prep of their food etc.

I tell you, superb - absolutely superb!

And when we had the opening,

to see Muslims going through their whole process

with us and doing the hongi,

and then coming out and sitting down in that front row

and then hello out comes their hangi which was,

we purchased a big steamer so that all their food

was separated, blah blah blah, and theirs was separate

and it came out and it was Halal chicken and etc etc

and they all sat down with us and we all had a hangi.

I tell you that is something to bring tears to your eyes

and I will never ever forget it, ever.

That’s engaging your community.